Refund Policy

Refund Policy for Cosmos Foundation

At Cosmos Foundation, we are committed to ensuring that your donations and contributions are used in the best possible way to support our charitable initiatives. However, we understand that there may be exceptional circumstances where a refund may be requested. Below is our refund policy:

  1. General Donation Policy:
    • Donations made to Cosmos Foundation are non-refundable. Once a donation is processed, it is considered a contribution to our cause and is used to further the foundation’s charitable efforts.
  2. Refund Eligibility:
    • A refund request may be considered under the following circumstances:
      • If a donation was made in error (e.g., duplicate donations or incorrect amounts).
      • If the donation was made under false pretenses or due to fraud.
      • If the donation was processed after a cancellation request or technical issue.
  3. Request Process:
    • To request a refund, please contact our support team at info@cosmosfoundation.in within 30 days of the donation date, providing all relevant details (e.g., transaction number, donor details, donation amount, reason for refund request).
    • We may request additional information to verify the nature of the donation.
  4. Refund Procedure:
    • If your refund request is approved, the refund will be processed back to the original payment method used during the donation within 7 business days.
    • Cosmos Foundation reserves the right to withhold refunds in cases where fraudulent or suspicious activities are suspected.
  5. Non-refundable Donations:
    • All donations to special events, campaigns, or specific fundraising drives may be marked as non-refundable at the time of donation, and these contributions will not be eligible for a refund under any circumstances.
  6. Changes to Policy:
    • Cosmos Foundation reserves the right to modify or update this refund policy at any time. Any changes will be communicated to donors via email or posted on our website.

We thank you for your generous support of Cosmos Foundation, and we appreciate your understanding of our policies. If you have any further questions, please feel free to reach out to us.

Thank you for supporting our cause!

Sincerely,
Cosmos Foundation Team
+91 9987287907
www.cosmosfoundation.in

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